Xaman-Ha Ave. Manzana 3, Lote 4 Condominio
Playacar 77710 Playa del Carmen, Mexico
Distance from hotel to town, 1.8 miles (3 kms).
Distance from hotel to airport, 35 miles (56 kms).
The Riu Palace Mexico is a modern all-inclusive hotel and is part of an
elegant development in Playacar, overlooking the turquoise waters of the
Mexican Caribbean. Ideally situated by a pristine white beach, the hotel,
designed in the style of aristocratic Mexican haciendas, offers every
comfort. Guests can enjoy an exceptional level of friendly and
professional service. The hotel offers a host of leisure activities,
including a full range of watersports.
The impressive architecture of Riu Palace Mexico Hotel encompasses 434
deluxe guest rooms featuring unique amenities, such as Riu's renowned mini
bar and liquor dispenser. Located on the beach, is surrounded by 20,000
square meters of lush gardens.
Riu Palace Mexico is located in the exclusive Playacar resort area,
overlooking the turquoise waters of the Mexican Caribbean and just five
minutes from Playa del Carmen. Its impressive architecture encompasses 434
deluxe guestrooms featuring unique amenities such as Riu's renowned
min-bar and liquor dispenser. The hotel offers an exquisite selection of a
la carte restaurants and spectacular theme buffets, complemented by
continental breakfast room service and 24-hour all-inclusive snacks and
beverages and a gala dinner. Their exchange privileges program allows
access to all other sister properties in the Riu resort complex. The Riu
Palace is the ideal choice for a superbly luxurious and relaxing holiday.
Hotel Amenities
- Aerobic Classes
- Aerobics (aqua)
- Babysitting Services ($)
- Bar (swim-up)
- Bars/Lounges (5)
- Beach
- Beauty Salon ($)
- Bicycle Rentals
- Boat Rentals ($)
- Breakfast Room
- Car Rental Desk ($)
- Children's Activities
- Children's Playground
- Conference Rooms
- Currency Exchange
- Dive Center ($)
- Doctor (on call) ($)
- Entertainment
- Exercise Classes
- Fitness Center
- Floors (3)
- Gift Shop ($)
- Golf (nearby) ($)
- Ice Machines
- Internet Access ($)
- Jacuzzi (outdoor)
- Juice Bar ($)
- Laundry Service ($)
- Medical Services ($)
- Multilingual Staff
- Newsstand ($)
- Parking Facility
- Physically Challenged Accommodations
- Physically Challenged Facilities
- Ping Pong
- Pool (children's)
- Pools (outdoor) (2)
- Poolside Beverage Service
- Poolside Grill
- Poolside Meal Service
- Restaurants (6)
- Rooms (434)
- Safe Deposit Boxes (in room)
- Sauna
- Snack Bar
- Sundries Shop
- Taxi Stand ($)
- Tennis Courts (lighted) (2)
- Umbrellas (beach/pool)
- Volleyball (beach)
- Watersports (motorized) ($)
- Wedding Coordinator ($)
- Wedding Site ($)
Disco (nearby) At Riu Tequila.
Internet Access (wireless) Complimentary in conference
room & lobby
Miscellaneous Amenities Facilities at Mexican Street:
Fitness Center Spa Services ($) Shops ($) Beauty Salon ($) Photo Studio
& Lab ($) Medical Center ($)
($) Denotes a fee may be charged.
Please note:
Some hotel amenities listed above may have an additional fee associated
with them.
Accommodation Categories and Descriptions
Arrival/Departure Time: Check-in-time: 3:00 pm
Check-out-time: 12:00 pm
Early check-in and late checkout on request, and
subject to availability.
Children Policy: Children under 2 are free of charge,
when sharing room with 2 paying adults.
Children 2-12 years old at a reduced rate when sharing
room with 2 paying adults.
Any single adult with one child will both pay as two
adults.
Maximum Occupancy: Junior Suite - 3 adults or 2 adults
and 2 children or 3 adults and 1 child.
• Junior Suite Superior - 3 adults or 2
adults and 2 children or 3 adults and 1 child.
• Suite - 3 adults or 2 adults and 2
children or 3 adults and 1 child. Suite Jacuzzi - 3 adults or 2 adults
and 2 children or 3 adults and 1 child.
Junior Suite, full bathroom, split level living room
area with sofa. Number of accommodations: 20 Bedding: 2 double beds.
Superior Junior Suite, full bathroom, split level
living room area with sofa. Number of accommodations: 15 Bedding: 2
double beds.
Suite, full bathroom, split level living room area
with sofa. Number of accommodations: 2 Bedding: 2 double beds.
Suite Jacuzzi, full bathroom, split level living room
area with sofa. Number of accommodations: 1 Bedding: 2 double beds.
All accommodations include: balcony, telephone (direct
dial), ceiling fan, safe deposit box, iron, maid service, television
(satellite), air conditioning, bathtub, rollaway bed (on request), crib
(on request), smoke detector, ironing board, sprinkler system, turndown
service, alarm clock, mirror (vanity), bidet, room service (24-hour),
hairdryer, liquor dispenser and radio.
Mini-bar Fully stocked and regularly restocked
Room Service (limited) 11:00am -11:00pm
Specific
bedding and/or special requests are fulfilled based on availability and
cannot always be guaranteed.
Food and
Beverage Outlets
Beach Bar
Cubano, Lobby Piano Bar
El Kiosko, Pavillon bar
Las Conchas, Pool and swim-up bar
Pool Bar, Pool area beverage service
La Traviata, Open for lunch and snacks during the day.
Cuisine: Italian.
Los Mariachis, Lounge bar with terrace
Don Julian, Main restaurant, buffet style with show
cooking, serving international and local specialties.
El Patio, Buffet for lunch. Grill steakhouse
restaurant a la carte for dinner.
Cuisine: Mexican.
Krystal, Fusion cuisine restaurant, a la carte, open
for dinner.
La Bodega, Brazilian Rodizio restaurant with service
at the table, for dinner.
Cuisine: Brazilian.
Miyagi, A la carte, open for dinner.
Cuisine:
Japanese.
-Parking
• Use of Tennis Courts
• Daily activities
• Towels
• Welcome Drink
• Watersports (Non-Motorized)
• Morning coffee
• Use of Fitness Center
• Bottled water
• Afternoon tea -1 Gala dinner per week
• Exchange privileges with all RIU
hotels in Playa del Carmen.
Golf Value Hilton Golf Club
• Reduction off golf services includes
green fees and tee times -2 bottles of water per player
• Fresh towels
• Golf course info book
Mayan Palace Riviera Maya
• Reduction off golf services includes
green fees and tee times
• Free transportation - minimum 2
passengers
• Golf mini car
Reservations
are made and paid with the Golf Course.
Miscellaneous Information
General
• No student groups permitted any time
• Each room must have at least 1 person
21 years minimum for the months of March and April
• At least 1 passenger per room must be
18 years or over for check-in
Special Golf Rates Guests staying at any of the RIU
hotels/resorts are eligible for a reduced golf rate at specified golf
courses.
Please Note:
• Guests might be required to show
valid proof of stays at the RIU hotels/resorts.
• All arrangements, such as
reservations and eventual redemption of these conditions will be handled
by the golf courses directly.
Policies
3pm check-in
11am check-out
Minimum check in age is 18 year round
All hotel guests are required to wear an "all inclusive" wristband for
identification purposes Spring Break Policies:
• At least 1 person 21 years or over in
every room during the months of March and April.
• The remainder of the year, at least 1
person must be 18 years old or over in every room.
• No student groups under 21 or "spring
breakers" accepted all year round.