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Our agents have stayed at many of the Riu resorts and are ready to find the Riu resort that is the right fit for you. We offer Riu Palace Mexico at the lowest possible price!

Xaman-Ha Ave. Manzana 3, Lote 4 Condominio
Playacar 77710 Playa del Carmen, Mexico

Distance from hotel to town, 1.8 miles (3 kms).
Distance from hotel to airport, 35 miles (56 kms).

The Riu Palace Mexico is a modern all-inclusive hotel and is part of an elegant development in Playacar, overlooking the turquoise waters of the Mexican Caribbean. Ideally situated by a pristine white beach, the hotel, designed in the style of aristocratic Mexican haciendas, offers every comfort. Guests can enjoy an exceptional level of friendly and professional service. The hotel offers a host of leisure activities, including a full range of watersports.

The impressive architecture of Riu Palace Mexico Hotel encompasses 434 deluxe guest rooms featuring unique amenities, such as Riu's renowned mini bar and liquor dispenser. Located on the beach, is surrounded by 20,000 square meters of lush gardens.

Riu Palace Mexico is located in the exclusive Playacar resort area, overlooking the turquoise waters of the Mexican Caribbean and just five minutes from Playa del Carmen. Its impressive architecture encompasses 434 deluxe guestrooms featuring unique amenities such as Riu's renowned min-bar and liquor dispenser. The hotel offers an exquisite selection of a la carte restaurants and spectacular theme buffets, complemented by continental breakfast room service and 24-hour all-inclusive snacks and beverages and a gala dinner. Their exchange privileges program allows access to all other sister properties in the Riu resort complex. The Riu Palace is the ideal choice for a superbly luxurious and relaxing holiday.

Hotel Amenities  

  • Aerobic Classes
  • Aerobics (aqua)
  • Babysitting Services ($)
  • Bar (swim-up)
  • Bars/Lounges (5)
  • Beach
  • Beauty Salon ($)
  • Bicycle Rentals
  • Boat Rentals ($)
  • Breakfast Room
  • Car Rental Desk ($)
  • Children's Activities
  • Children's Playground
  • Conference Rooms
  • Currency Exchange
  • Dive Center ($)
  • Doctor (on call) ($)
  • Entertainment
  • Exercise Classes
  • Fitness Center
  • Floors (3)
  • Gift Shop ($)
  • Golf (nearby) ($)
  • Ice Machines
  • Internet Access ($)
  • Jacuzzi (outdoor)
  • Juice Bar ($)
  • Laundry Service ($)
  • Medical Services ($)
  • Multilingual Staff
  • Newsstand ($)
  • Parking Facility
  • Physically Challenged Accommodations
  • Physically Challenged Facilities
  • Ping Pong
  • Pool (children's)
  • Pools (outdoor) (2)
  • Poolside Beverage Service
  • Poolside Grill
  • Poolside Meal Service
  • Restaurants (6)
  • Rooms (434)
  • Safe Deposit Boxes (in room)
  • Sauna
  • Snack Bar
  • Sundries Shop
  • Taxi Stand ($)
  • Tennis Courts (lighted) (2)
  • Umbrellas (beach/pool)
  • Volleyball (beach)
  • Watersports (motorized) ($)
  • Wedding Coordinator ($)
  • Wedding Site ($)

Disco (nearby) At Riu Tequila.  

Internet Access (wireless) Complimentary in conference room & lobby  

Miscellaneous Amenities Facilities at Mexican Street: Fitness Center Spa Services ($) Shops ($) Beauty Salon ($) Photo Studio & Lab ($) Medical Center ($)  

($) Denotes a fee may be charged.  

Please note: Some hotel amenities listed above may have an additional fee associated with them.  


Accommodation Categories and Descriptions  

Arrival/Departure Time: Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy: Children under 2 are free of charge, when sharing room with 2 paying adults.  

Children 2-12 years old at a reduced rate when sharing room with 2 paying adults.  

Any single adult with one child will both pay as two adults.  

Maximum Occupancy: Junior Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

Junior Suite Superior - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Suite Jacuzzi - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

Junior Suite, full bathroom, split level living room area with sofa. Number of accommodations: 20 Bedding: 2 double beds.  

Superior Junior Suite, full bathroom, split level living room area with sofa. Number of accommodations: 15 Bedding: 2 double beds.  

Suite, full bathroom, split level living room area with sofa. Number of accommodations: 2 Bedding: 2 double beds.  

Suite Jacuzzi, full bathroom, split level living room area with sofa. Number of accommodations: 1 Bedding: 2 double beds.  

All accommodations include: balcony, telephone (direct dial), ceiling fan, safe deposit box, iron, maid service, television (satellite), air conditioning, bathtub, rollaway bed (on request), crib (on request), smoke detector, ironing board, sprinkler system, turndown service, alarm clock, mirror (vanity), bidet, room service (24-hour), hairdryer, liquor dispenser and radio.  

Mini-bar Fully stocked and regularly restocked  

Room Service (limited) 11:00am -11:00pm  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  


Food and Beverage Outlets  

Beach Bar  

Cubano, Lobby Piano Bar  

El Kiosko, Pavillon bar  

Las Conchas, Pool and swim-up bar  

Pool Bar, Pool area beverage service  

La Traviata, Open for lunch and snacks during the day.  

Cuisine: Italian.  

Los Mariachis, Lounge bar with terrace  

Don Julian, Main restaurant, buffet style with show cooking, serving international and local specialties.  

El Patio, Buffet for lunch. Grill steakhouse restaurant a la carte for dinner.  

Cuisine: Mexican.  

Krystal, Fusion cuisine restaurant, a la carte, open for dinner.  

La Bodega, Brazilian Rodizio restaurant with service at the table, for dinner.  

Cuisine: Brazilian.  

Miyagi, A la carte, open for dinner.  

Cuisine: Japanese.  


Bonus Features  


Use of Tennis Courts  

Daily activities  


Welcome Drink  

Watersports (Non-Motorized)  

Morning coffee  

Use of Fitness Center  

Bottled water  

Afternoon tea -1 Gala dinner per week  

Exchange privileges with all RIU hotels in Playa del Carmen.  

Golf Value Hilton Golf Club  

Reduction off golf services includes green fees and tee times -2 bottles of water per player  

Fresh towels  

Golf course info book  

Mayan Palace Riviera Maya  

Reduction off golf services includes green fees and tee times  

Free transportation - minimum 2 passengers  

Golf mini car  

Reservations are made and paid with the Golf Course.


Miscellaneous Information  


No student groups permitted any time  

Each room must have at least 1 person 21 years minimum for the months of March and April  

At least 1 passenger per room must be 18 years or over for check-in  

Special Golf Rates Guests staying at any of the RIU hotels/resorts are eligible for a reduced golf rate at specified golf courses.

Please Note:  

Guests might be required to show valid proof of stays at the RIU hotels/resorts.  

All arrangements, such as reservations and eventual redemption of these conditions will be handled by the golf courses directly. 

3pm check-in
11am check-out
Minimum check in age is 18 year round
All hotel guests are required to wear an "all inclusive" wristband for identification purposes Spring Break Policies:  

At least 1 person 21 years or over in every room during the months of March and April.  

The remainder of the year, at least 1 person must be 18 years old or over in every room.  

No student groups under 21 or "spring breakers" accepted all year round.


Minimum Night Stay Requirements  

2-3-night minimum stay is required.


(*All information provided herein is subject to change without notice.)



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